customer satisfaction

3D Printing, Not for Everyone

I am amazed by the number of people attempting 3D printing. It’s a wonder, and a curse. Or perhaps I should say causes a lot of wondering, curses and cursing. I am afraid that because of the reduction of cost, 3D printers are a popular holiday purchase. Many will be in the hands of totally inept owners who expect a plug-and-play experience. Plug and play (P&P) may be possible on some brand-new units, but in...

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RING Issues

At first, the RING doorbell looked like it would do exactly what I expected. Be there to monitor activity at my front door. But it has fallen seriously short of expectation in only the first week since installation. The hardware is fine. It works. The problem is the Internet servers used by RING to process and store the video. On the afternoon of October 31 (Halloween eve) the servers quit working. The error messages made...

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A Measure of Success

As I become successful or maybe just prolific in writing posts in my various blogs, the action attracts the attention of a small group of self-proclaimed “experts” who desperately want to “help” me become more successful. It is the exemplification of the adage, “Nothing breeds success like success itself.” I think the original form was, “Nothing succeeds like success. There are many variations with the same message. My point is, this attention lets me know...

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AT&T – Awful Telephone and Telegraph Company

They finally did it. Lost a lifelong subscriber, me. I have been loyal for no real reason. When something works, I have no desire to make changes for the sake of change. “When it ain’t broke, don’t fix it.” My home phone service broke on June 12, 2017. Totally dead line. No dial tone, no noise. Just like someone cut the wire. Could be I did it outside my house where the wire goes into...

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