customer satisfaction

Love What You Do

The KautzCraft Studio (KC) is now my main retirement vocation. I wonder if that means I am not retired. Well, I feel retired so I will keep the designation. KC doesn’t provide me anywhere near a real income, but it does stop me from robbing banks. Banks, because that is where the money is kept… Ha! I think Willie Sutton is reputed to have said that. I’d much rather be working with silver than in...

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Trouble In Paradise

My Ramblin’ Dan’s Store is hosted on the AWS cloud server. Paradise is sometimes imagined as somewhere up in the clouds. My trouble was SSL certificate that encodes and decodes all communication between my store server and my customers had expired. I knew it was coming so I had purchased a new certificate well over a month ago. I thought I had installed it properly but I had not. The store site stopped working and...

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Monkey Wrench

This was a day to remember. I thought PayPal (PP) had thrown a monkey wrench into my ecommerce Ramblin’ Dan’s Store. PP actually did toss the wrench, but I was able to get it out of the gears before it did too much damage. Here’s what went down. I opened a new PP account last fall when I changed my ecommerce store name from The Hobbyist Machine Store (THMS) to Ramblin’ Dan’s Store (RDS). What...

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Tooth and Concequences

I went to my dentist for a normal PROPHY, his code word for teeth cleaning and inspection. It seemed fairly normal, except it was time to get them blasted with X-rays. New tool has no film. Just a digital sensor I bite on as the oral hygienist zaps me with the ray gun. At the end of the cleaning the doc comes in to inspect my bright and shiny chompers, and takes a look at the...

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