{"id":4723,"date":"2018-05-30T09:03:52","date_gmt":"2018-05-30T15:03:52","guid":{"rendered":"http:\/\/ramblindan.org\/?p=4723"},"modified":"2018-05-30T09:13:04","modified_gmt":"2018-05-30T15:13:04","slug":"the-saga-of-site5","status":"publish","type":"post","link":"https:\/\/ramblindan.org\/?p=4723","title":{"rendered":"The Saga of Site5"},"content":{"rendered":"<p><a href=\"http:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-thumbnail wp-image-4722\" src=\"http:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-200x138.jpg\" alt=\"\" width=\"200\" height=\"138\" srcset=\"https:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-200x138.jpg 200w, https:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-300x206.jpg 300w, https:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-768x528.jpg 768w, https:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-600x413.jpg 600w, https:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-150x103.jpg 150w, https:\/\/ramblindan.org\/wp-content\/uploads\/2018\/05\/Capture-400x275.jpg 400w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a>Two days ago, all my websites listed in the left column (including this one) were unreachable. An error message generated from <strong>C Panel<\/strong> told visitors there was a URL or server IP error. Usually that produces a 404 error but not from Site5. My secure sites were functional (SSL) but all regular sites were off-line.<\/p>\n<p>I contacted Site5 through Chat as that is their only method to generate a repair ticket. I fully explained what I have written above. The response was they would reset the Domain Name Servers (DNS) and all would be well.<\/p>\n<p>They did reset my root account (tedatum.com) but none (10+) of my other domains were reset after 24 hours of patiently waiting.<\/p>\n<p>I just spent another 40 minutes on the Chat re-explaining my problem. First, I was told they could not see anything wrong. I sent them the URL of the error message I was getting on my (10+) other websites. (screen shot shown here.) Attitude changed from disbelief to getting it fixed. Another reset of the DNS was promised and that the problem would never happen again\u2026&nbsp; Hmmm\u2026<\/p>\n<p>This time within an hour, all my domains have come back on line. Site5 can fix problems when they try and get their head out of their\u2026 uh, never mind.<\/p>\n<p>I don\u2019t know what the issue is with Site5, but I do not have them on my reliable ISP list.<\/p>\n<p>And so the saga continues\u2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two days ago, all my websites listed in the left column (including this one) were unreachable. An error message generated from C Panel told visitors there was a URL or server IP error. Usually that produces a 404 error but not from Site5. My secure sites were functional (SSL) but all regular sites were off-line. I contacted Site5 through Chat as that is their only method to generate a repair ticket. I fully explained what&#46;&#46;&#46;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[38],"tags":[49,98],"class_list":["post-4723","post","type-post","status-publish","format-standard","hentry","category-computersoftware","tag-customer-satisfaction","tag-website"],"_links":{"self":[{"href":"https:\/\/ramblindan.org\/index.php?rest_route=\/wp\/v2\/posts\/4723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ramblindan.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ramblindan.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ramblindan.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ramblindan.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4723"}],"version-history":[{"count":0,"href":"https:\/\/ramblindan.org\/index.php?rest_route=\/wp\/v2\/posts\/4723\/revisions"}],"wp:attachment":[{"href":"https:\/\/ramblindan.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ramblindan.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4723"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ramblindan.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}