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Broken Threads

Emails that are like a conversation and are exchanged back and forth, with each participant adding their comments above or below existing text is called threading. It lets each participant read the complete conversation as parts are added.

That threading on my email servers was broken without my knowledge. I was responding to friends and customers as I usually do by adding my text and pushing reply.

Customers were telling me they were not hearing back from me, but there was no indication of undelivered email. No bounce, nothing. Most of my send / received email was working just fine.

I had trouble with my email about the first […] Continue reading » Broken Threads